Thank you for purchase Tutucalzada.com. Below, you’ll find all the important details regarding our shipping procedures:
Processing Time
Efficient Processing: We aim to process all orders within 3-5 business days. During peak periods, there may be slight delays, but rest assured, we’re working diligently to fulfill your order promptly. Please allow an additional 3-5 business days for delivery within the UK and Europe.
International Deliveries: For orders outside of Europe, delivery times may vary based on carrier availability. We’ll communicate estimated delivery times before dispatching your items. If urgency is a priority, expedited shipping via express couriers is available at an agreed-upon rate.
Order Tracking: Once your order has been shipped, you’ll receive a tracking number via email. This allows you to monitor the status of your delivery and know exactly when to expect it.
Customs Charges: Please be aware that international orders may be subject to customs charges and import duties upon arrival in the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. Customs policies vary widely from country to country, so we recommend contacting your local customs office for more information.
Accurate Address Information: To ensure smooth delivery, it’s essential that your address information is accurate. We strongly encourage our customers to double-check their information before completing transactions.
Communication: Should there be any significant delay in shipping your order, we’ll promptly notify you via email.
Shipping Rates & Estimates
Transparent Pricing: Shipping charges are calculated and clearly displayed during checkout, taking into account factors such as package size, weight, and destination.
Delivery Delays: While we strive for timely delivery, occasional delays may occur. You’ll receive a confirmation email once your order has been shipped.
Shipping Restrictions: Please note that certain shipping restrictions or limitations may apply, such as shipping to specific regions or compliance with international customs regulations. We’ll inform you of any restrictions that may affect your order during the checkout process.
Damaged Goods: If your order arrives damaged, please reach out to us immediately. Retain all packaging materials and damaged items for our review and assistance.